Cooperation conditions

The main advantages to cooperate with us:

Choice
We provide not only wide range of accommodation from economy to luxury but also many other possible services during vocation.

Our web-page
Constantly we renew the events information and price lists. On the main page you can find all actual events and special proposals. For every agent we provide the private access to our booking page which gives you opportunity to see guarantee availability of rooms and make booking in real time.

You can find easily the following information on our web-page:
- The list of countries and hotels
- Prices (SPO, packages ets.)
- Visas information
- Transfers and excursions

Cooperation:
To start our cooperation we need to have the following documents:
- Agency agreement or sub agency agreement
- Bank guarantee
- Tour agent license

Extract from state registration body
Tax payer document
Copy of state registration.

Bonus programme:
Especially for our agents we created “bonus programme” which gives the opportunity to increase commission in short period making exact sales plan.

Payment conditions and cancellation policy:
The booking must be paid on bank account of REM – Touristik GmbH.

Payment for booking 2018 (early booking conditions):
30% must be paid during 2 working days after booking confirmation.
30% during following 30 days after booking confirmation.
50% not less than 45 days before arrival

Cancellation in high season on ski tours:
Cancelation of booking (partly or in full) in any conditions, the agency must pay expanses for serviceincurred in connection with the performance of the order of the agent.

Payment conditions for ind. bookings (city services):
20 days before arrival – 100% payment.
You must pay invoice you receive from us in 3 working days but not later then noted above.
If you apply less than 10 days before arrival you need to pay 100% in 1 working day after booking conformation.

Cancellation policy for ind. bookings (city services in Vienna, Baden, Graz, Munich, Salzburg ets.):
4 days before arrival – 0%
3-2 days before arrival – 50% of total invoice
1-0 days before arrival 100%.